FAQ

1. Do you ship internationally?
No. We currently ship only within the United States.

2. How long will it take to receive my order?
Most customers receive their orders within 3–7 business days after processing.

3. Do you charge shipping fees?
No, shipping is always free nationwide.

4. How can I track my order?
After your order has shipped, you’ll receive an email with a tracking number to monitor your delivery.

5. What if my package arrives damaged?
Contact us within 7 days of delivery with photos of the damage, and we’ll arrange a replacement or refund.

6. Can I return an item?
Yes. We accept returns within 30 days, provided the item is unused and in original packaging.

7. Who pays for return shipping?
Return shipping costs are the customer’s responsibility unless the product is defective or an incorrect item was sent.

8. How long do refunds take?
Refunds are processed within 5–7 business days after the returned item has been inspected.

9. Can I cancel an order?
Yes, orders can be canceled before shipping. Once shipped, our return policy applies.

10. How can I contact customer support?
You can reach us via email at contact@aftermathhome.shop or by calling 937-516-1203 during business hours.